Turfy
Frequently asked questions
For players, venue owners, and anyone evaluating Turfy in Pakistan.
For players
- Do I pay through Turfy?
- No. Turfy does not process online payment for court bookings today. After you reserve a slot, you continue on WhatsApp with the venue and pay them the way they accept (cash, bank transfer, etc.).
- Is my time guaranteed until I pay?
- You message the venue on WhatsApp first. The slot typically shows as fully booked after the venue records your booking in Turfy—so send their advance promptly if they require it to hold the court.
- Do I need an account to browse?
- You can browse venues and courts without signing up. Completing the booking flow uses WhatsApp with the venue’s number.
- How do session length and times work?
- Pick how long you want to play, choose a date, then a start time on the 30-minute grid. We only show courts that are free for that full stretch.
For venues & partners
Ready to list? Start your free listing — onboarding only takes a few minutes.
- What does it cost to list on Turfy?
- There is no charge to create a listing. When a booking is completed and attributed through Turfy, a flat platform fee of PKR 100 per booking applies unless you have a separate written agreement with us. See the Terms for billing details.
- How do players reach me?
- Players discover your venue on Turfy, pick a slot, and open WhatsApp with a pre-filled message. You stay in control of confirmation and payment.
- Can I unpublish my venue?
- Yes, from your admin dashboard. Outstanding platform fees and any active commitments with players remain your responsibility.
Product & support
Turfy is developed by The Web Xperts. For product questions, partnerships, or technical issues with the Platform, email hello@thewebxperts.co. For pricing, cancellations, or day-of changes for a specific court, message the venue in your WhatsApp thread.